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Careers

At Notcutts we value our employees. They are our single best asset. Since we founded our company in 1897, we’ve been lucky to have the very finest people on our team, making Notcutts a great place to work and a great place to shop.


The cornerstones of our business are Quality, Expertise, Service and Inspiration. In our colleagues we prize:

• Confident and concise communication
• Flexibility
• Putting the customer first
• Team work

If you think you have the qualities, experience and character to work with us – we’d love to hear from you!

At Notcutts we are regularly recruiting for General Retail and Catering Assistants within our stores. For further information on these types of vacancies please contact the store directly. All other latest vacancies can be found below. If you need to get in touch, please feel free to contact us at:

 


Get in touch

HR Department

Notcutts Garden Centres,

Ipswich Road,

Woodbridge,

Suffolk,

IP12 4AF

 

Email - recruitment@notcutts.co.uk

Telephone - 013943 83344

Fax - 01394 445307 

 

Thank you for your interest in working for Notcutts Garden Centres.

Please be aware that you will only be contacted should we feel that your experience matches our requirements and therefore wish to take your application further.


Current vacancies

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RESTAURANT ASSISTANT - Booker
We are looking to recruit a General Assistant to work with our restaurant team for our Booker centre.

We are looking for a motivated and enthusiastic individual to join our team. The successful candidate will have an ability to work as part of a team, operate a cash till, and not forgetting a talent to communicate with and serve customers. Previous experience is not essential as training will be provided.

This role is part time position (16 hours per week) and will include working alternate weekends and bank holidays on a rota basis and some flexibility regarding hours may be required.

Benefits include uniform, company pension, discount, free parking and an EAP programme.

If you would like to be considered, please forward your CV to: recruitment@notcutts.co.uk

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OUTDOOR SECTION HEAD - Cranleigh
Notcutts is the third largest Garden Centre Group in the UK and the largest privately owned, by the Notcutts family. With increased interest in gardening, the rise of celebrity gardeners and ‘grow your own’ it is a great time to be in the Garden Centre business.

At Notcutts we value our employees and believe in making Notcutts a great place to work and a great place to shop. We have a position available as Outdoor Section Head working within the outdoor area of our Cranleigh Garden Centre.

As the Outdoor Section Head you report into the Outdoor Manager and will have responsibilities within the outdoor department, making effective use of resources to ensure high standards of customer service, minimised wastage and maximised profits.

Successful candidates will have proven experience of managing in a retail environment, a good level of plant/horticultural knowledge, commercial awareness and analytical skills matched by their ability to manage and motivate a successful team of which they can be proud.

This is a full time position working 40 hours per week averaged over a two week working pattern including bank holidays and weekends.

This is an exciting time for our business as we work towards achieving challenging ambitions.

If you are interested in applying for this role please forward an up to date CV to: recruitment@notcutts.co.uk

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GENERAL ASSISTANT VACANCY - Maidstone
Notcutts is the third largest Garden Centre Group in the UK and the largest privately owned, by the Notcutts family. With increased interest in gardening, the rise of celebrity gardeners and ‘grow your own’ it is a great time to be in the Garden Centre business.

At Notcutts we value our employees and believe in making Notcutts a great place to work and a great place to shop.

We are looking to recruit a General Assistant to work with our furniture and Christmas team for our Maidstone centre.

Specific responsibilities will cover all areas of customer sales and service, whilst maintaining a high level of merchandising standards.

The successful candidate will have an ability to confidently communicate, have strong numeracy skills with a proven sales ability. It is also important that the candidate is able to work as part of a team as well as on their own initiative, operate a till, assist with planning displays and promotions, put out and maintain stock quality and not forgetting a talent to communicate with and serve customers.

For this role, furniture/big ticket items sales experience would be desirable.

This role is full time position (40 hours) and will include working alternate weekends and bank holidays on a rota basis and some flexibility regarding hours may be required.

Benefits include uniform, company pension, discount, free parking and an EAP programme

Closing date for applications 20th March 2017

If you are interested in applying for this role please forward an up to date CV to: recruitment@notcutts.co.uk

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RETAIL GOODS IN ASSISTANT - Oxford
Notcutts is a family owned national garden centre chain. As part of our core values, we believe in Quality and Customer Service, we thrive in helping our customers find inspiration.

At Notcutts we value our employees and believe in making Notcutts a great place to work and a great place to shop.

We are looking to recruit a Goods In Person, responsible for ensuring deliveries are booked in accurately and stored in an organised and safe manner. Successful candidates will require a full clean driving licence, a forklift licence would also be an advantage but is not essential.

Successful candidates should have experience working in a similar environment. Please note this is a physical role and will include both moving and lifting merchandise.

We are looking for an excellent team player, who has good communication, PC skills (to include Microsoft Office and Outlook) and numerical skills as well as excellent customer service skills to work in our customer focused business.

Working 40 hours per week including some bank holidays and weekends on a rota basis. Benefits of working for Notcutts include pension contribution, generous discount, EAP programme, uniform and free parking. If you would like to be considered, please forward your CV to: recruitment@notcutts.co.uk

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HORTICULTURAL MANAGER - Rivendell
Notcutts is the third largest Garden Centre Group in the UK and the largest privately owned, by the Notcutts family. With increased interest in gardening, the rise of celebrity gardeners and ‘grow your own’ it is an exciting time to be in the Garden Centre business.

We are looking to recruit a talented and enthusiastic Horticultural Manager for our Rivendell Garden Centre in Widnes, Cheshire. You will be joining a well-established Garden Centre, turnover for the plant area in excess of £930k, renowned for offering variety and a diverse range of products to cater for the needs of every gardener, delivering a pleasurable shopping experience. The appointed person will have excellent plant and product knowledge, good team leadership skills and will be focused on delivering excellent customer sales and service.

As the Horticultural Manager you will be a key member of the management team in the Garden Centre, supporting the General Manager to ensure that the Centre maintains its prestigious reputation for providing first class horticultural expertise whilst improving profitability in this commercial environment. Specific responsibilities include stock management, customer service, financial performance, health and safety, duty manager responsibilities including key holder responsibilities, plus you will directly manage a team of General Assistants.

Successful candidates will have an extensive knowledge of plants, a high level of visual merchandising skills, proven experience of managing in a retail environment, commercial awareness and analytical skills matched by their ability to manage and motivate a successful team of which they can be proud of.

This is an exciting time for our business as we work towards achieving challenging ambitions.

If you are interested in applying for this role please forward an up to date CV to: recruitment@notcutts.co.uk

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HORTICULTURAL MANAGER - Staines
We are looking to recruit a talented and enthusiastic Horticultural Manager to join our Staines Garden Centre in Middlesex. You will be joining a well-established Garden Centre, with turnover for Horticultural areas of the centre in excess of £1 million. We are renowned for offering variety and a diverse range of products to cater for the needs of every gardener, delivering a pleasurable shopping experience. The Garden Centre is currently approaching the completion is its redevelopment, so it’s a really exciting time to join the business and team as we work towards achieving challenging ambitions.

As the Horticultural Manager you will be a key member of the management team in the Garden Centre, supporting the General Manager to ensure that the Centre maintains its prestigious reputation for providing first class horticultural expertise whilst improving profitability in this commercial environment.

The appointed person will have excellent plant and product knowledge, good team leadership skills and will be focused on delivering excellent customer sales and service. Specific responsibilities include stock management, customer service, financial performance, health and safety, plus you will directly manage a team of General Assistants.

Successful candidates will have an extensive knowledge of plants, a high level of visual merchandising skills, proven experience of managing in a retail environment, commercial awareness and analytical skills matched by their ability to manage and motivate a successful team of which they can be proud of.

If you are interested in applying for this role please forward an up to date CV to: recruitment@notcutts.co.uk

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CLEANER- Tunbridge Wells
We are currently recruiting for hardworking people to help keep our store welcoming and clean on a daily basis. The successful candidate will have a good eye for detail and ideally have had previous experience in a similar role.

If you are interested in applying please email: recruitmenttunbridge@notcutts.co.uk

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ASSISTANT MERCHANDISER - GIFTS, CLOTHING AND FOOD - Woodbridge Head Office
Notcutts is the third largest Garden Centre group in the UK and the largest privately owned. As part of our core values, we believe in Passion and Inspiration and Expertise.

At Notcutts we value our employees. They are our single best asset. Since we founded our company in 1897, we’ve been lucky to have the very finest people on our team, making Notcutts a great place to work and a great place to shop.

We are passionate about what we do and seek to provide our customers with inspiration from our knowledgeable and enthusiastic team.

We currently have an exciting opportunity to join Notcutts here in our Woodbridge Head Office as an Assistant Merchandiser and make a real contribution to the performance of the department and the business.

The role encompasses responsibility for making sure stock is in the right place, at the right levels and at the right time – with effective use and control of our replenishment systems, ensuring effective distribution of stock through level setting and maintenance. Creating analysis to aid decision making to maximise department sales potential and minimise markdown where possible.

If you would like to be considered for this position, you should have:

* A strong working knowledge of Excel (knowledge of V lookups and pivot tables)

* Excellent numerical skills to provide concise, accurate reports.

* Be highly commercially aware.

* Outstanding organisational skills, with an analytical approach to your work.

* The ability to work well under pressure and prioritise work effectively.

* Confident written and verbal communication skills and have the ability to communicate effectively at all levels.

* Proven experience working within a retail Head Office environment.

Want to Apply? Please send your current CV with a covering letter to: recruitment@notcutts.co.uk

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CUSTOMER CARE MANAGER - Woodbridge Head Office
Notcutts is the largest family owned garden centre group in the UK with 18 garden centres and a growing online presence. Notcutts are passionate about gardening and our principal goal is to offer inspiration for the garden and the best expert advice to all our customers. We value our employees and believe in making Notcutts a great place to work.

This role represents an exciting opportunity to join a hardworking, fast paced team working at our Woodbridge Head Office. The successful candidate will ensure a positive customer service culture is embedded in the team and wider business.

With excellent communication skills and the confidence to deal with all types of people and challenging situations, the customer care manager will lead a team of two direct reports as well as the relationship with our external call centre.

Working together as a team you will handle all customer care issues that come in from our call centre, garden centres or head office, through multiple channels ensuring that issues are dealt with as quickly as possible and the very best customer care is given.

* Lead a team of two customer service advisers

* Manage the relationship with our call centre based in Ipswich. Keeping the team well trained and briefed on everything that enables them to represent the Notcutts brand on our behalf

* Producing monthly reports on Customer Care performance, analysing data and identifying trends and recurring issues

* Implement appropriate systems and processes to identify and address the root cause of customer complaints

* Overseeing customer issues from multiple channels such as NPS, social media and digital feedback, ensuring effective and timely resolution

* Manage work flow and resource requirements throughout the year, planning ahead and anticipating issues. Flexing resource to support the calendar of planned activity and garden centre events

* Developing a strong knowledge of our products and services in order to provide help and advice to customers

* Keeping up to date with developments in customer service, by showing a real interest in the area, reading reports and articles, constantly looking for ways to improve the service given

Why join our team?
A competitive salary and benefits including a generous employee discount, bonus, pension, EAP, and free parking.

So if you have a real interest in providing a fantastic customer experience and you are passionate about excellent service.... please forward an up to date CV to: recruitment@notcutts.co.uk

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