For all online furniture orders we charge £14.99 delivery, and for all other online orders delivery costs just £4.99.
How long does delivery take?
Standard delivery takes between 3-7 working days. There are a few exceptions:
Plant deliveries take between 5-9 working days
Large and heavy items such as Garden Furniture can take up to 14 working days Garden structure delivery is usually within 14 days, but can take up to 28 days
Our bulk bags of topsoils, mulch and turf are subject to slightly different delivery rules. Click here for full information.
If you order a number of items, we may dispatch packages separately to ensure they reach you as quickly as possible.
We always aim to get your order to you as speedily as possible but unfortunately delivery times can't currently be guaranteed. If you have any queries about your order or delivery, please don't hesitate to call our Customer Care Team on 0344 879 4166.
Special note on heavy items
Our larger items (such as furniture suites and bulk bags of aggregates) are transported in vans or lorries, so good access and somewhere (off road) for us to leave your delivery is important. It’s also handy to know we can’t normally help you move your item from the kerbside into your home or garden. Please do call us if you have any queries about the delivery of a large item. We'll be happy to help.
Where do you deliver to?
We are proud to deliver our beautiful plants and great range of home and outdoor accessories to mainland UK and numerous Scottish gardens.
Unfortunately, we can’t offer our delivery services to the Scottish Isles, Ireland, the Isle of Man, the Isle of Wight, Isle of Anglesey, the Channel Isles and any areas located within these postcode areas.
AB, AB37,38,55,56, BT1-99, DD8-11, EIRE/ROI, GY1-99, HS1-8, HS9-99, IM1-99, IV1-28,30-32,36,40,52-54, IV41-51,55,56, JE1-pp, KA27-28, KW1-3, 5-14, KW15-17, LL58-78, PA20-23, 24-40, PA41-49, PA60-78, PH19-26, 30-41, PH41-44, PH49-50, PO30 -41, TR21-25, ZE1-99
If you have seen something for a loved one and would like to send them a gift, we’re happy to accept orders placed outside of the UK, so long as the delivery address is within an area that we cover.
How do I cancel my order?
Cancelling your order couldn't be simpler, all you need to do is have a chat with a member of our Customer Care Team, explain that you want to cancel and give your order number. If the item has not been dispatched we will make sure the order is cancelled for you. If it has been sent, our Customer Care Team will be happy to arrange a refund or exchange for you.
Do you offer delivery on orders placed instore?
Delivery can be arranged for orders placed instore. Costs start from £14.99 within a 10 mile radius. Ask instore for full details.