Bee Leaf Privilege Club

We're here to help

Monday to Friday 9am to 5pm or Email:

Contact Us

We’d love to hear from you, whether you’d like to ask a question or offer your feedback. Pick up the phone, type an email, send us a letter or pop into one of our garden centres!

Email us at If your comment or query relates to a garden centre, please let us know which one.

Phone us If your question is something your local Notcutts garden centre can help you with, the response may be quicker if you contact them direct. Please click here to find their telephone number and email address.

If your call is a little tricky to resolve, it's best to catch us Monday to Friday between 9am and 5pm, when we have more of our Customer Care team available. The number is 0344 879 4166. (Calls outside of this time will go through to a message line).

Write to us (we love a letter)
Notcutts Ltd,
Head Office,
Cumberland Street,
IP12 4AF

Would you like to know about Privilege? Email us at

A note about call charges

We always like to be clear and honest with our customers. That's why we want to let you know that calls to our Customer Care number is charged at local rates from a BT landline. These replace our old 0844 numbers which were charged at 5p per minute from a BT landline. Rates from mobile and other service providers may vary. Where possible we always try to call you back to save your phone bill. We think that's only fair. If you'd prefer to avoid calling us, that's absolutely fine. We understand. Our friendly Customer Care team will be happy to help you via email.

Press enquiries

Member of the media? Query about latest Notcutts news or press release? Visit our press enquiries page to find contact details of our PR company.