We want you to be confident about every order you place with us, so we keep our returns policy simple – if you're not happy with your purchase, we'll take it back. Please do read our returns policy though as returning turf (as a perishable product) has slightly different restrictions.
We hope you’ll love your purchase(s). If there is anything wrong – no matter how small – please let us know. We’ll do our best to make it right. Call our friendly Customer Care Team on 0344 879 4166 or email us at firstname.lastname@example.org. We’re always here to help.
Once you've been in touch, we’ll work together to pick the easiest and most convenient method for returning your items. It may be via post, collection from your home or visiting your local Notcutts.
For more information on returns with notcutts.co.uk, visit our Returns page or call our Customer Care Team on 0344 879 4166. We're always here to help.