Contact Us

Before you get in touch…

  • Unfortunately, we cannot give you a delivery date – Deliveries are taking longer than usual and some orders are experiencing delays of 2 to 4 weeks, please bear with us at this time.
  • Your order has arrived incomplete – don’t worry; some of our items are sent from different locations so may arrive on different days.

The Customer Care team is smaller than usual and available Monday to Friday 9am to 5pm (excluding bank holidays).
We are currently five working days behind on emails – please bear with us for a response.

Please help us by visiting our FAQ’s page before getting in touch.

If your enquiry is in relation to your Privilege Club membership please complete:

Lost membership cards carry a £3 replacement fee. A member of the team will contact you shortly.

Please upload a maximum of 3 images that may help with your request.