Contact Us


In the current circumstances we are having to operate with fewer colleagues in our customer care team and it may take us a few days to get back to you. We're available from Monday to Friday 9am to 5pm (excluding bank holidays).

Please only contact us for essential queries, you can read our COVID-19 FAQs here, there are plenty of answers to the most commonly asked questions regarding the current situation, particularly regarding home delivery, ordering online and delivery time scales. Thank you for your understanding, continued support and loyalty.

If your enquiry is in relation to your Privilege Club membership please complete:

Lost membership cards carry a £3 replacement fee. A member of the team will contact you shortly.

Please upload a maximum of 3 images that may help with your request.