Customer Care


Our small and friendly Customer Care team are based in the heart of R.C Notcutt’s original family home in Woodbridge, Suffolk. We are available Monday to Friday (9am to 5pm). If you contact us outside of these hours we will get back to youas soon as possible.

Please read our FAQs before contacting us as many of your questions have been answered here


Get in touch

Email us

Click here to use our quick and simple contact form. It’s the fastest and easiest way to get in touch.


Write to us

Our address is, Notcutts Customer Care, Notcutts Ltd, The Nursery, Cumberland Street, Woodbridge, Suffolk IP12 4AF.


Send us a message

We love seeing your garden, reading your tips and feedback. Join our friendly online community on Facebook, Instagram, Twitter and YouTube.


Visit us

Discover garden inspiration at one of our garden centre destinations. Find your nearest centre here.


Call us

Our number is 0344 879 4166 and we are here to help Monday to Friday 9am to 5pm (excluding bank holidays). If you call outside of these hours we will call you back as soon as possible. Calls to our Customer Care number are charged at local rates from a BT landline. Rates from mobile and other service providers may vary.


Roger Crompton

“Assuring you of prompt and careful attention to
any orders entrusted to my care. I am yours, obediently”

Roger Crompton signature