Customer Care


Our small and friendly Customer Care team is available from Monday to Friday 9am to 5pm (excluding bank holidays) and we’ll always get back to you as soon as possible.

We love to hear from you; whether it’s one to one gardening advice, to place an order, a Notcutts Privilege Club query or to offer your feedback.


Get in touch

Email us

Click here to use our quick and simple contact form. It’s the fastest and easiest way to get in touch.


Write to us

Our address is, Notcutts Customer Care, Notcutts Ltd, The Nursery, Cumberland Street, Woodbridge, Suffolk IP12 4AF.


Send us a message

We love seeing your garden, reading your tips and feedback. Join our friendly online community on Facebook, Instagram, Twitter and YouTube.


Visit us

Discover garden inspiration at one of our garden centre destinations. Find your nearest centre here.


Call us

Our number is 0344 879 4166 and we’ll call you back as soon as possible Monday to Friday 9am to 5pm (excluding bank holidays). Calls to our Customer Care number are charged at local rates from a BT landline. Rates from mobile and other service providers may vary.


Roger Crompton

“Assuring you of prompt and careful attention to
any orders entrusted to my care. I am yours, obediently”

Roger Crompton signature